FAQ

FAQ

When will my order ship?

Due to the handmade nature of my products, all orders typically ship within 3 to 5 business days. Once shipped, you’ll receive a tracking URL via email. If you need your item by a specific date, please contact me before you place your order to make sure I can make that happen. 

Do any of your items contain nickel?       

No! All items are hypoallergenic and perfect for sensitive skin.

What is your jewelry made of?           

All jewelry is made of 14k gold filled, or sterling silver metal - they're high quality and can last a lifetime with care! All of the materials will be listed under the item description.

What is gold filled?                   

Gold filled is a solid layer of gold mechanically bonded to a base - jeweler’s brass. US standards require the gold layer to consist of 1/20th (or 5%) of the jewelry’s total weight. This is layer of gold is significantly thicker (about 100x) thicker than your average plated metal. It is perfect for everyday wear! 

Can I shower in my jewelry?                                                   

Absolutely! Gold filled and sterling silver jewelry can withstand normal wear and tear from showering and sleeping in it. 

How do I stop my necklaces from tangling?       

I sell a necklace detangler that solves this issue! It allows you to clasp 2 or necklaces together on a single clasp that will keep them all untangled. 

Do you offer wholesale?                                                

Yes! Please send an email to rweberdesigns@gmail.com with information about your shop.